Privacy Policy

1. Introduction

ChargedUp Digital Platform is a venture of Upsight Pte Ltd (“we”, “our”, or “us”). We respect your privacy and are committed to protecting your personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you:

• use our platform and services
• submit enquiries or forms
• register for events, programmes, or activations
• participate in ecosystem activities
• receive communications or opportunities

2. Personal Data We Collect

Information You Provide

• Name, company, role
• Email and contact details
• Information submitted via enquiries, registrations, or applications

Event & Participation Data

• Event registrations and attendance
• Participation in sessions, networking, and ecosystem activities
• Interactions during events

Usage Data

• IP address, device information, and browsing behaviour
• Interaction with our website, communications, and platforms

Platform & Operational Data

Where applicable (e.g. fleet tools or digital platforms):

• operational and usage data
• system-level activity and insights
• Company-specific data will not be shared externally
• Any external insights will be aggregated and anonymised

Cookies & Tracking Technologies

Data collected via cookies and similar technologies (see Section 10)

3. How We Use Your Data

We use your personal data to:

• Respond to enquiries and connect you to relevant opportunities
• Manage event and programme registrations
• Facilitate ecosystem engagement, introductions, and collaborations
• Enable business matching and opportunity sharing
• Share relevant opportunities, including those from ecosystem partners
• Send updates, newsletters, and invitations (with consent)
• Improve our platform, services, and ecosystem insights
• Comply with legal and regulatory obligations

4. Events, Media & Participation

By registering for or attending ChargedUp events or activations, you acknowledge that:

• Photography, video, and audio recordings may be taken
• Your presence, participation, and interactions may be captured

These may be used for:

• marketing and publicity
• event promotion and documentation
• website, social media, and media distribution

If you prefer not to be recorded, please inform our team in advance.

5. Data Sharing

We do not sell your personal data. We may share your information in the following situations:

Sponsors, Exhibitors & Ecosystem Partners

If you participate in events, programmes, or ecosystem activities:

• Your details may be shared with relevant sponsors, exhibitors, or ecosystem partners
• This supports networking, collaboration, and follow-up engagement

Partner Opportunities

We may share relevant opportunities provided by ecosystem partners based on your interests, your participation, and your role within the ecosystem. These may include partnerships, pilots and projects, infrastructure or deployment opportunities.

Service Providers

We may engage trusted third parties to support event platforms, communications, and analytics and technology.

Legal Requirements

Where required by law or regulatory authorities.

6. Marketing & Communications

With your consent, we may send:

• event invitations and updates
• ecosystem insights and newsletters
• relevant opportunities across the ecosystem

You may opt out at any time.

7. Use of Technology, Analytics & AI

We may use data analytics, automation, and artificial intelligence (AI) to support our platform, events, and ecosystem activities. This includes:

• analysing interactions across our website and communications
• understanding event engagement and participation patterns
• supporting fleet electrification insights and operational intelligence
• enabling ecosystem-level insights, matching, and recommendations
• processing relevant opportunities submitted by partners within the ecosystem
• improving decision-making, planning, and platform performance

Where digital tools (including fleet-related platforms) are used:

• operational data may be analysed to improve outcomes
• any insights shared externally will be aggregated and anonymised
• company-specific or identifiable data will not be shared externally without consent

At events, we may use technologies such as event apps and platforms, attendee engagement tools, badge scanning or access tracking systems. These help improve experience, coordination, and ecosystem understanding.

8. Your Rights

You may:

• Access and correct your personal data
• Withdraw consent
• Opt out of communications
• Request deletion (subject to legal and operational requirements)

9. Data Retention

We retain data only as long as necessary for:

• event and programme participation
• ecosystem engagement and collaboration
• legal and business purposes

10. Cookies & Tracking Technologies

We use cookies to ensure website functionality, support form submissions and registrations, analyse site usage, and improve performance and user experience.

Types of Cookies

• Essential – required for basic functionality
• Analytics – understand usage behaviour
• Functional – remember preferences
• Marketing – support relevant communications

You can manage cookies via your browser settings.

11. Cross-Border Data Transfers

As ChargedUp operates across Southeast Asia, your data may be transferred outside Singapore.

We take reasonable steps to ensure it remains protected.

12. Third-Party Links

We are not responsible for third-party websites or their practices.

13. Updates

We may update this Privacy Policy from time to time. The latest version will be published here.

14. Governing Law

This policy is governed by the laws of Singapore.

15. Contact

For any questions: contact@theupsight.com